Effective Conversational Practice LO8825

Barry Mallis (bmallis@mail.markem.com)
2 Aug 1996 08:52:12 -0400

Reply to: RE>Effective Conversational Practice LO8784

Having just returned to the list after a short time away, I'm picking up
on this conversation mid-stream. I hope I direct to it appropriate
observations.

Last year I read with fascination on this list about the Talking Stick.
Several contributors added their observations and experiences. I have
since added to my high performance team training an explicit mention of
the talking stick as a focusing tool for face-to-face conversation.

Three days ago I walked by a meeting room where a new team was "forming".
They had nearly reached the end of their meeting, and were engaged in what
I have nicknamed "process playback"--when, five minutes before time, a
team leaves content aside and asks for plus/deltas, or "I like...I
wish..." or strengths weaknesses (there are myriad names for this
exercise). I was very pleased to see how this team was carrying on.

And in the center of the table was a kind of Nerf stick. "What's that?" I
asked. "Talking Stick!" they chimed in. Nice. How certain old things
work over and over and over. That says something albeit obliquely about
humankind's essence.

Best regards,

-- 
Barry Mallis
bmallis@markem.com
Total Quality Resource Manager
MARKEM Corporation
Keene, NH
 

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