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Hopper, M.E. (1994). Developing Instructional Software: Organizational Patterns and Challenges.

[*Submitted, not presented at Computers on Campus, 1994.]


 
This presentation will provide a summary of a qualitative study which documented key organizational issues in these four on-going instructional software projects:
 

The following projects, organizations and participants were the focus of this study:
 
Project: ESCAPE (HyperCard and HyperNews)
Organizations: Educational Research and Information Systems (ERIS, Purdue)
Participants: Hopper, Lawler, LeBold, Putnam, Rehwinkel, Tillotson, Ward
 
Project: TODOR (BLOX) & Mechanics 2.01 (cT, Athena)
Organizations: Athena and Academic Computing (AC, MIT)
Participants: Bucciarelli, Daly, Jackson, Lavin, Schmidt
 
Project: Physical Geology Tutor (AthenaMuse)
Organizations: Center for Educational Computing Initiatives (CECI, MIT)
Participants: Davis, Kinnicutt, Lerman, Schlusselberg
 
Project: Context32 (Intermedia, StorySpace)
Organizations: Institute for Research and Information Scholarship (IRIS, Brown)
Participants: Kahn, Landow, Yankelovich
 
[See the Switchboard for further information.]
 

Interviews with 19 key participants and the text of key documents concerning the projects were content analyzed. This analysis revealed that in complex computing environments, instructional software needed to continuously evolve in order to be used over a significant period of time. Successful instructional software projects developed different types of organizational structures to obtain and manage the required continuous supply of informational, technical, human and financial resources.
 
The nature of the support structures that developed depended upon the project manager's formal relationship to the more traditional academic and computing organizations in the university. The three different types of organizational support structures that were identified resulted in distinctly different patterns of challenges and opportunities in resource acquisition. Each structure was uniquely able to provide a few types of resources, while being inherently limited in others. The only structure which accommodated each type of resource, without limiting another, was the learner constructed mode of operation.
 
In the future, instructional software authors and project managers need to carefully consider the strengths and weaknesses of the organizational structures they adopt to support their rich and complex computational learning environments. They should undertake a planning process designed to preemptively compensate for the particular weaknesses in resource acquisition that are associated with their particular type of organizational structure. The organizational structures identified during this study provide a foundation upon which to base this process. To improve the chances of success of future instructional software initiatives, it is also important to further establish the operations, strengths and limitations of different types of organizational structures which are adopted to support instructional software in advanced academic computing environments.
 
References
 
(Einstein, 1991) Einstein, H. (1991) Engineering Geology Educator from Windows on II Introduction. In C. Avril (Ed.), Windows on Athena: Vol. 2: Project Athena's Curriculum Development Projects...And Beyond. (pp. 2-1 - 2-4). Cambridge, MA: MIT.
 
(Landow, 1989) Landow, G. P. (1989). Course Assignments Using Hypertext: The Example of Intermedia. Journal of Research on Computing in Education. pp. 349-365.
 
(LeBold, Hopper & Feghali, 1991) LeBold, W.K., Hopper, M.E., Feghali, A.A. (1991). A Hypermedia Solution to a Hyper Problem: Personalized Computer Engineering Career System. 1991 ASEE-IEEE Conference Proceedings, p. 482-488.
 
(Stewart, 1989) Stewart, J. (1989). How to Manage Educational Computing Initiatives-Lessons from the First Five Years of Project Athena at MIT. In E. Barrett (Ed.). The Society of Text: Hypertext, Hypermedia and the Social Construction of Information (pp. 284-321). Cambridge MA: MIT Press.
 

© Mary E. Hopper [MEHopper] | MEHopper@TheWorld.com [posted 00/00/00 | revised 02/02/02]